What are you doing online to create sales and is it working?
Alot of clients come to us thinking that they need a tool to generate more business for themselves online. We're frequently approach with the request to 'just build me a website.' We usually respond by begining an introductory discovery process which starts out with the core question: What is it that you are trying to achieve online?
Usually from there we schedule a meeting to do discovery with you and any other stake holders you feel should be a part of the conversation.